Question 1

What services does Protonixs offer?

Accepted Answer

Protonixs is a Lahore-based IT services company specializing in web development, AI chatbots, RAG systems, and custom software solutions. We build Python and JavaScript applications, create intelligent AI systems, and provide 24/7 support and maintenance for production workloads.

Question 2

How much do your services cost?

Accepted Answer

Protonixs pricing varies based on project scope, integrations, and timeline. We offer competitive rates for web development, AI chatbot and RAG builds, and ongoing support retainers. Contact us at ahmad@protonixs.com for a free quote tailored to your requirements and budget.

Question 3

What technologies do you specialize in?

Accepted Answer

We specialize in Python and JavaScript development including React, Next.js, Django, FastAPI, and Node.js. Our AI stack covers RAG pipelines with Pinecone, OpenAI and Gemini models, vector search, BM25 hybrid retrieval, and production chatbot integrations.

Question 4

How secure are your solutions?

Accepted Answer

Security is a core requirement on every Protonixs project. We implement JWT authentication, role-based access control, encryption in transit and at rest, audit logging, and compliance-ready patterns for fintech and enterprise clients.

Question 5

Can you integrate with our existing systems?

Accepted Answer

Yes. Protonixs builds custom integrations with CRMs, payment providers like Stripe, accounting tools such as QuickBooks, HubSpot, and internal APIs. Our architectures are designed to fit your existing infrastructure rather than force a rip-and-replace.

Question 6

What kind of support do you provide?

Accepted Answer

We offer 24/7 technical support via email and scheduled calls, plus maintenance packages covering security patches, performance monitoring, dependency updates, and incident response for production systems.

Question 7

How long does a typical project take?

Accepted Answer

Simple web applications typically take 4–8 weeks. AI chatbot and RAG systems often run 8–12 weeks depending on data preparation and evaluation. Complex multi-tenant SaaS platforms may take 3–6 months. We provide milestone-based timelines after discovery.

Question 8

Do you provide ongoing maintenance?

Accepted Answer

Yes. Protonixs maintenance packages include regular updates, security patches, uptime monitoring, backup verification, and developer support so your platform stays secure and performant after launch.

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